Reward and retain your top CS performers
Equip your CS team with tactical productivity insights that help boost performance and avoid burnout.
Trusted by C-Level executives at
Built for modern CS leaders
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Retain your top CS performers
By visualizing engagement within your CS team, you can easily identify your top performers and develop long-term retention plans.
Break down communication silos
Customer support teams leverage Seam to boost transparency into real-time work, in turn improving both output and communication.
Rapidly build trust and accountability
Ensure your support org is equipped with live productivity insights to keep teammates accountable and focused on driving results.
Using Seam has unlocked a new way for us to quantitatively understand the productivity of our org based on a few simple plugins - gamechanger.
Max Hellerstein CEO @extra.app
How will Seam impact our team culture?
From our experience onboarding countless enterprise customers, Seam quickly drives a positive cultural impact across the entire org. More specifically, integrating Seam into your performance management system improves morale for high performers.
Does Seam track clicks and screens?
No, Seam does not engage in mouse tracking, key logging, software installs, or browser monitoring. Seam focused on actual work output by aggregating existing performance data to make it easier to digest and help leaders understand what’s really going on in their company.
How will implementing Seam make our employees feel?
Leading remote and hybrid teams requires additional tooling – simply as a function of not being in the office. Seam delivers this extra layer, helping leaders manage their team more effectively.
Critically, best-in-class operators and A players love this style of measurement because it makes their effort and performance clear and obvious to their managers.
Does Seam replace employee performance reviews?
No, Seam doesn’t replace existing performance reviews. In fact, we’re strong believers in reviews. Instead, Seam injects quantitative data into OKRs and performance reviews, enabling managers to provide better accountability and transparency while helping recognize top talent.
After onboarding with Seam, our technology will work hand-in-hand with your existing performance management systems.
Reward and retain your top performers
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